Kelly graduated from Bowling Green State University with a Bachelor of Science in Communication Disorders in 1993. She received her Masters degree in Audiology in 1996 from the University of Akron. As part of her education she completed internships at the VA Hospital in Cleveland and a local audiology/hearing aid dispensing practice. Kelly received her Clinical Certificate of Competency through the American Speech and Hearing Association and currently licensed to practice in Ohio. She has repeatedly surpassed the state's requirements for continuing education.